Shipping Policy

Effective Date: 27/05/2024

At Motorkarz, we strive to provide our customers with the best possible service. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our Website, motorkarz.com.

1. Shipping Process

1.1 Order Confirmation

  • Upon placing an order, you will receive an order confirmation email from us. This email will include details of your order and a unique order number.

1.2 Product Availability

  • The availability of our products may vary. Some accessories may take longer to ship due to manufacturing times or because they are imported. We will notify you if your order will be delayed.

2. Shipping Charges

2.1 Variable Shipping Costs

  • Shipping charges are based on the size and weight of the product(s) ordered. As such, we cannot provide an exact shipping cost at the time of purchase.
  • Once you place an order, we will calculate the shipping charges based on your order query and notify you of the total cost.

2.2 Shipping Quotes

  • For an accurate shipping quote, please contact us at support@motorkarz.com or call us at 98715 97337 with your order details.

3. Shipping Times

3.1 Estimated Delivery Times

  • Delivery times are estimated based on the availability of the product and your location.
  • For products that are in stock, we typically process and ship orders within 4-5 business days.
  • For products that require manufacturing or are imported, delivery times may be significantly longer. We will provide you with an estimated delivery time when you place your order.

3.2 Delays

  • While we strive to deliver your products within the estimated time frames, please note that delivery times are not guaranteed and may be affected by factors beyond our control, such as manufacturing delays or shipping carrier issues.

4. Shipping Methods

  • We use a variety of shipping carriers to deliver your orders, depending on the size, weight, and destination of the package.
  • The shipping method and carrier will be selected based on the most efficient and cost-effective option available.

5. Tracking Your Order

  • Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to check the status of your shipment through the carrier’s website.

6. Address Accuracy

  • Please ensure that your shipping address is complete and accurate to avoid delays or misdelivery. We are not responsible for orders that are delayed or lost due to incorrect or incomplete addresses provided by the customer.

7. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

  • Address: 1st Floor, Plot No 1, Shakti Khand 2, Indirapuram, Ghaziabad 201014
  • Phone Number: 98715 97337
  • Email: support@motorkarz.com

By purchasing from our Website, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy. Thank you for choosing Motorkarz!